1. Scope
This policy applies to the BoardQBank Canada Citizenship Test Prep website operated by KINARVA BOARDQBANK INC. It does not apply to Government of Canada websites or other external services linked from this site.
2. Information we may receive
- Basic server log information such as date and time, requested page, browser type, approximate network location and technical error information.
- Messages you send voluntarily by email.
- Optional analytics information only after you choose to accept analytics.
3. How information is used
Information is used to provide the website, maintain security, diagnose errors, understand aggregate use, improve educational content and respond to support requests. We do not sell personal information.
4. Analytics consent
Google Analytics is not loaded until you select “Accept analytics.” Declining does not restrict access to questions, mock tests or chapter practice. Your choice is stored in your browser so the site can remember it.
5. Service providers and external links
Hosting, content-delivery, security and analytics providers may process limited technical information to provide their services. Links to IRCC, Canada.ca and other websites are governed by their own privacy policies.
6. Retention and safeguards
We aim to limit information to what is reasonably needed and use administrative and technical safeguards appropriate to the service. No internet service can guarantee absolute security.
7. Access, correction and questions
To ask about personal information or this policy, email board.qbanks@gmail.com. We may need enough information to verify and respond to a request.
8. Changes
This policy may be updated when the website, legal requirements or service providers change. The effective date above identifies the current version.